Refund & Returns Policy

Your order will only go into production once you have confirmed your choices and placed the order. Each item is truly custom-made. For this reason, the right of withdrawal does not apply.

This means that you cannot return your order. Each piece in the ARABPRINTS collection is available in over 15 materials, with each material offered in dozens of sizes, making everything bespoke. To ensure you make the right choice, feel free to call, email, or chat with us, and we’ll gladly assist you.

Top-quality materials and lifetime guarantee
We use only the highest quality materials for our products, ensuring durability and longevity. We are so confident in the quality of our work that we offer a lifetime guarantee on all our products.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right.

The quickest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return and let you know if the refund is approved. If approved, you’ll be automatically refunded on your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund.